Effective Date: August 17, 2026

Welcome to the website of Illuminating Hope, LLC (“Illuminating Hope,” “we,” “us,” or “our”).

By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with these Terms,

please discontinue use of the website.

1. Purpose of This Website

This website provides information about Illuminating Hope, LLC and its services, which may include psychotherapy,

leadership development, executive or leadership coaching, organizational consulting, corporate training,

workshops, speaking engagements, educational programs, publications, and related professional services.

Content available through this website is provided for general informational and educational purposes unless

expressly stated otherwise.

2. No Therapist-Client Relationship Through Website Use

Visiting this website, reading its content, subscribing to a newsletter, downloading resources, submitting a general

contact form, or communicating with Illuminating Hope, LLC through the website does not establish a therapist-

client relationship.

A therapist-client relationship is established only after appropriate clinical procedures have been completed, which

may include consultation, eligibility determination, intake documentation, informed consent, privacy documentation,

and mutual agreement to begin psychotherapy services.

Submitting an appointment request or scheduling an initial appointment does not, by itself, guarantee acceptance

as a psychotherapy client.

3. Website Content Is Not Mental-Health Treatment

Information provided on this website—including information concerning emotional intelligence, nervous-system

regulation, relationships, leadership, psychological concepts, workplace well-being, or mental health—is

educational in nature and should not be interpreted as individualized psychotherapy, psychological assessment,

diagnosis, medical advice, or treatment.

Website content is not a substitute for individualized care from an appropriately qualified healthcare or mental-

health professional.

If you are experiencing a medical or mental-health emergency, do not rely on this website or its contact forms for

emergency assistance. Contact appropriate emergency services in your location.

4. Professional, Leadership, and Organizational Services

Illuminating Hope, LLC may provide consulting, coaching, corporate training, leadership development, speaking,

workshops, and educational services.

These services are distinct from psychotherapy unless expressly identified and contracted as psychotherapy

services.

Participation in a training, workshop, speaking engagement, coaching relationship, consultation, or organizational

engagement does not establish a therapist-client relationship.

Educational and professional-development services are designed to provide information, reflection, strategies, and

skill development. Individual or organizational results cannot be guaranteed.

5. Intellectual Property

Unless otherwise indicated, the original content appearing on this website—including written material, frameworks,

models, methodologies, graphics, training concepts, exercises, educational materials, downloadable resources,

presentations, program names, branding, and other original materials—is owned by or licensed to Illuminating

Hope, LLC and is protected by applicable intellectual-property laws.

This includes proprietary materials associated with The Emotionally Intelligent Leader Framework™ and other

original frameworks, programs, training materials, and educational concepts developed by Illuminating Hope, LLC.

You may view website content for your own personal, informational, or internal business consideration.

Unless you have received prior written permission from Illuminating Hope, LLC, you may not:

→ Copy, reproduce, republish, or distribute substantial portions of our content

→ Modify our materials and present them as your own

→ Use our frameworks, models, exercises, or training materials to provide your own commercial training or

consulting services

→ Incorporate our proprietary materials into courses, workshops, presentations, publications, or commercial

products

→ Remove copyright, trademark, attribution, or proprietary notices

→ Sell, sublicense, or commercially exploit our website content or materials

→ Represent that you are affiliated with, certified by, endorsed by, or authorized to teach an Illuminating Hope,

LLC framework without written authorization

Nothing on this website grants any license or ownership interest in our intellectual property except as expressly

stated in writing.

6. Trademarks and Branding

Names, logos, program names, taglines, framework names, and other branding displayed on the website may

constitute trademarks or proprietary brand assets of Illuminating Hope, LLC or their respective owners.

Use of the ™ symbol identifies a claim of trademark rights and should not be interpreted as a representation of

federal registration unless expressly identified as registered.

No use of Illuminating Hope, LLC branding is permitted in a manner that suggests sponsorship, endorsement,

certification, affiliation, or partnership without prior written authorization.

7. Book and Third-Party Purchases

The website may provide links through which visitors can purchase books or other products from third-party

retailers, including Amazon.

When you follow an external purchase link, the resulting transaction is between you and the applicable retailer.

Pricing, payment processing, shipping, returns, account information, availability, and other aspects of that

transaction are governed by the retailer’s policies and terms.

Illuminating Hope, LLC is not responsible for the operation, security, policies, or performance of third-party retail

platforms.

8. Email Communications

If you voluntarily subscribe to our newsletter or marketing communications, you consent to receiving the

communications for which you subscribed.

You may unsubscribe from marketing emails using the unsubscribe link provided in those messages.

Email and ordinary website communications may not be secure. Do not use general email or general website forms

to transmit sensitive clinical or health information unless you have specifically been instructed to use an appropriate

secure communication method.

9. Third-Party Websites and Resources

This website may contain links to websites, platforms, resources, or services operated by third parties.

Links are provided for convenience or informational purposes and do not necessarily constitute an endorsement.

Illuminating Hope, LLC does not control and is not responsible for third-party content, availability, privacy practices,

security, products, services, or business practices.

10. Accuracy and Availability

We make reasonable efforts to provide useful and accurate information. However, website information may

occasionally become outdated, incomplete, or inaccurate.

We reserve the right to modify, remove, update, suspend, or discontinue website content or functionality at any

time without notice.

We do not guarantee uninterrupted or error-free access to the website.

11. No Guarantee of Results

Testimonials, examples, educational information, case illustrations, or descriptions of services should not be

interpreted as promises or guarantees of particular outcomes. Individual and organizational outcomes depend on numerous factors outside the control of Illuminating Hope, LLC.

12. Acceptable Use

You agree not to use this website in a manner that:

→ Violates applicable law

→ Infringes intellectual-property or privacy rights

→ Attempts to gain unauthorized access to the website or related systems

→ Introduces malicious code or interferes with website functionality

→ Scrapes, harvests, systematically extracts, or commercially republishes website content without

authorization

→ Impersonates Illuminating Hope, LLC or misrepresents an affiliation with the company

13. Disclaimer of Warranties

To the extent permitted by law, this website and its general informational content are provided on an “as is” and “as

available” basis.

Illuminating Hope, LLC makes no guarantee that website content will be suitable for every individual’s

circumstances or that use of the website will produce a particular professional, personal, clinical, or organizational

outcome.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Illuminating Hope, LLC will not be liable for indirect, incidental,

special, consequential, or similar damages arising from or related to the use of, or inability to use, this website or

reliance upon its general informational content.

Nothing in these Terms is intended to waive obligations or liability that cannot lawfully be waived under applicable

law or professional standards.

15. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how information collected through

the website may be handled.

Clinical privacy practices applicable to psychotherapy services may be addressed through separate

documentation.

16. Governing Law

These Terms & Conditions are governed by the laws of the State of Florida, without regard to conflict-of-law

principles, except where applicable federal law controls.

17. Changes to These Terms

We may revise these Terms & Conditions periodically.

Updated Terms will be posted on this website with a revised effective date. Continued use of the website after

updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

18. Contact

Questions concerning these Terms & Conditions may be directed to:

Illuminating Hope, LLC

Florida, United States

Email: [email protected]

Website: www.illuminatinghope.org